The importance of mastering foreign languages in developing hospitality and tourism industries

Authors

  • Acep, Unang, Rahayu AKPAR NHI Bandung

DOI:

https://doi.org/10.22334/jbhost.v1i1.5

Abstract

This study aims at offering some thoughts that cultural differences influence a great deal in hospitality and tourism industries. In Indonesia English is a second language whereby occupational background in the past still dominates our language structure. Indonesia was occupied by the Dutch for 3 and half decades then by the Japanese for 3 and half years. Lacking of vocabulary items, Indonesian Language still use foreign languages such those borrowed from Dutch, English, Italian, Portuguese and Arabic.Cultural differences also influences Indonesian way of using the English expressions at hospitality industries. Mastering foreign languages is very important in developing hospitality industries in Indonesia. The main findings of my research are : those motivated students learn foreign languages better, those having good learning strategies master foreign languages better, and those mastering foreign languages work successfully at hospitality and tourism industries.

Author Biography

Acep, Unang, Rahayu, AKPAR NHI Bandung

AKPAR NHI Bandung

References

Alwasilah dan Sudarya. (1991). Dasar-dasar Linguistik. CV. Tunas Putra Bandung.

Chammot, A.U. (1987). The learning Strategies. Prentice Hall.

Ellis, G.(1990). Learning To learn. Cambridge. Cambridge Press.

Gardner,R.C. and Lambert, W.E. (1985). Social psychology and Second Language. London. Edward. London

Martin, B William . (2003). Providing Quality Service prentice hall. Uk.

Kandampully J.(2002). Services Management. The new Paradigm in hospitality. Pearson Education Australia.

Lukmani, Y. (1972). Motivation to learn and Language proficiency. Language learning 22. P.261-273.

Nisbet, J. (1986). Learning Strategies. London.

Oxford. (1990). Learning strategies. Boston. Massachusset.

Rahayu, Acep U.R. (1995). Bottom-up and Top-down Reading. Leeds.

Rahayu, Acep U.R. (2008). Strategi membaca mahasiswa D-4 dan pascasarjana STP bandung. Proyek Diknas dan Litabmas. Bandung.

Rubin. (1987). Learner’s strategies. London. Prentice Hall.

Sugono, D.(1994). Verba dan komplementasinya. Pusat Pembinaan dan Pengembangan Bahasa. Jakarta.

Wenden. (1987). Leraner’s strategies in language learning. Prentice hall. International.

Downloads

Published

2015-12-28

How to Cite

Rahayu, A. U. (2015). The importance of mastering foreign languages in developing hospitality and tourism industries. Journal of Business on Hospitality and Tourism, 1(1), 9. https://doi.org/10.22334/jbhost.v1i1.5

Issue

Vol. 1 No. 1 (2015): Journal of Business on Hospitality and Tourism

Section

Business & Marketing

License

Authors who publish with this journal agree to the following terms:

Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.

Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.

Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).