Contact Us

Jalan Kecak, No. 12, Gatot Subroto Timur - Bali
Phone: +62 361 - 426699
Fax: +62 361 - 426700
Journal Manager Whatsapp: +62 852 2767 9500
Email: [email protected]

* Sorry for not offering email form due to massive spam issue

The importance of mastering foreign languages in developing hospitality and tourism industries

Acep, Unang, Rahayu


This study aims at offering some thoughts that cultural differences influence a great deal in hospitality and tourism industries. In Indonesia English is a second language whereby occupational background in the past still dominates our language structure. Indonesia was occupied by the Dutch for 3 and half decades then by the Japanese for 3 and half years. Lacking of vocabulary items, Indonesian Language still use foreign languages such those borrowed from Dutch, English, Italian, Portuguese and Arabic.Cultural differences also influences Indonesian way of using the English expressions at hospitality industries. Mastering foreign languages is very important in developing hospitality industries in Indonesia. The main findings of my research are : those motivated students learn foreign languages better, those having good learning strategies master foreign languages better, and those mastering foreign languages work successfully at hospitality and tourism industries.

Full Text:



Alwasilah dan Sudarya. (1991). Dasar-dasar Linguistik. CV. Tunas Putra Bandung.

Chammot, A.U. (1987). The learning Strategies. Prentice Hall.

Ellis, G.(1990). Learning To learn. Cambridge. Cambridge Press.

Gardner,R.C. and Lambert, W.E. (1985). Social psychology and Second Language. London. Edward. London

Martin, B William . (2003). Providing Quality Service prentice hall. Uk.

Kandampully J.(2002). Services Management. The new Paradigm in hospitality. Pearson Education Australia.

Lukmani, Y. (1972). Motivation to learn and Language proficiency. Language learning 22. P.261-273.

Nisbet, J. (1986). Learning Strategies. London.

Oxford. (1990). Learning strategies. Boston. Massachusset.

Rahayu, Acep U.R. (1995). Bottom-up and Top-down Reading. Leeds.

Rahayu, Acep U.R. (2008). Strategi membaca mahasiswa D-4 dan pascasarjana STP bandung. Proyek Diknas dan Litabmas. Bandung.

Rubin. (1987). Learner’s strategies. London. Prentice Hall.

Sugono, D.(1994). Verba dan komplementasinya. Pusat Pembinaan dan Pengembangan Bahasa. Jakarta.

Wenden. (1987). Leraner’s strategies in language learning. Prentice hall. International.

Cited by:



  • There are currently no refbacks.

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Visited Number: Web
Analytics JBHOST Stats