THE EFFECT OF ORGANIZATIONAL CULTURE ON ORGANIZATIONAL EFFECTIVENESS: CASE STUDY ON HOTEL-X JAKARTA

Alvin Liputra, Munawaroh Munawaroh

Abstract


Over a decade, the study of organizational culture and organization effectiveness has become more important and interesting. Organizational culture is formed through the behavior and beliefs of each person in one organization, while organizational effectiveness can ensure continuity of an organization’s life and survival (Dizgah, 2011). Although many scholars have conducted study about organizational culture and organizational effectiveness, there is little attention given to this study in hotel industry, especially in Indonesia. An introduction of the relationship between the organizational culture and organizational effectiveness has been established in conceptual framework, with a case study in one of five stars hotel in Jakarta. Then, the understandings of theoretical are translated into Structural Equation Modeling (SEM) model. The SEM analysis discloses that there is significant influence of organizational culture to the organizational effectiveness and strategic direction tends to be the strongest factor loading of organizational culture that affects organizational effectiveness significantly.


Full Text:

PDF

References


Aydin, B., & Ceylan, A. (2009). A Research Analysis on Employee Satisfactionin terms of Organizational Culture and Spiritual Leadership. International Journal of Business and Management, Vol.3 No.3.

Aydin, B., & Ceylan, A. (2009). The Role of Organizational Culture on Effectiveness. Ekonomika A Management, Vol.3 , 33-48.

Cooper, D. R., & Schindler, P. R. (2011). Business Research Method 11th Edition. New York: McGraw - Hill/Irwin.

Denison. (2014). The Denison Organizational Culture Model. Retrieved May 25, 2014, from Denison Consulting: http://www.denisonconsulting.com/model/organizational-culture

Dizgah, M. R., Chegini, M. G., Farahbod, F., & Kordabadi, S. S. (2011). Employee Empowerement and Organizational Effectiveness in The Executive Organization. Journal of Basic and Applied Scientific Research , 974-980.

Dwimantika, C. (2011). Strategic Implementation Analysis of Asean Mutual Recognition Agreement in Hotel Industry towards Human Resources Global Competitiveness. Case Study: Jakarta 5 Star Hotels. Jakarta.

Ehtesham, U. M., Muhammad, T. M., & Muhammad, S. A. (2011). Relationship between Organizational Culture and Performance Management Practices: A case of University in Pakistan. Journal of Competitiveness, Issue 4 , 79-86.

Fikri, S. (2013). Cinematographic Tourism as Modern Tool in Tourism Marketing with Case Study: 'Eat Pray Love' Movie. Jakarta.

Hair, J., Bush, R., & Ortinau, D. (2010). Marketing Research: Within a Changing Information Environment. New York: McGraw-Hill/Irwin.

Hooper, D., Coughlan, J., & Mullen, M. (2008). Structural Equation Modelling: Guidelines for Determining Model Fit. Electronic Journal of Business Research Method Vol. 6, Issue 1 , 53-60.

Kreitner, R., & Kinicki, A. (2010). Organization Behavior. New York: McGraw-Hill/Irwin

Lejeune, C., & Vas, A. (2009). Organizational Culture and Effectiveness in Business Schools: A test of the Accreditation Impact. Journal of Management Development, Vol.28 No.8 , 728-741.

Muktiono, D. (2013). Influence of Organizational Culture on Organizational Citizzenship Behavior: A Case Study of Redtop Hotel, Jakarta. Jakarta.

Robbins, S. P., & Judge, T. P. (2011). Organizational Behavior. Pearson.

Sugiyono. (2012). Metode Penelitian Kuantitatif Kualitatif dan R&D. Bandung: Alfabeta.

Wijaya, T., & EQ, M. Z. (2012). Panduan Teknik Statistik SEM & PLS dengan SPSS AMOS. Yogyakarta: Cahaya Atma Pustaka.




DOI: http://dx.doi.org/10.22334/jbhost.v2i1.38

DOI (PDF): http://dx.doi.org/10.22334/jbhost.v2i1.38.g38

Refbacks

  • There are currently no refbacks.


Copyright (c) 2017 Journal of Business on Hospitality and Tourism

Visited Number: web
statistics JBHOST Stats